59 jili Privacy Policy

1. Introduction

59 jili ("we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our online gaming platform at 59jili.org (the "Platform"). This Privacy Policy describes how 59 jili collects, uses, stores, shares, and protects your personal information when you access or use our services.

This Privacy Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering for a 59 jili account or using any part of our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the 59 jili Platform.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 59 jili Platform.

2. Information We Collect

59 jili collects personal information that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of our Platform. The categories of personal information we collect include:

2.1 Information You Provide Directly

• Registration Information: Full legal name, date of birth, gender, nationality, email address, Philippine mobile number, and username and password.
• Identity Verification (KYC) Documents: Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys National ID), proof of address, and proof of payment method ownership.
• Financial Information: GCash account details, PayMaya/Maya account details, bank account information (for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or other Philippine banks), and debit card details where applicable.
• Communications: Records of your communications with our customer support team, including chat transcripts, emails, and support ticket content.
• Responsible Gaming Information: Self-exclusion requests, deposit limit settings, and other responsible gaming preferences you set on your account.

2.2 Information Collected Automatically

• Device and Technical Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, features used, games played, session duration, click patterns, and navigation paths within the Platform.
• Transaction Data: Deposit and withdrawal history, game play history, bonus usage, and account balance information.
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies as described in Section 6 of this Policy.

3. How We Use Your Information

59 jili uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your 59 jili account, including verifying your identity and eligibility to use our services.
• Service Delivery: To provide you with access to our gaming platform, process your deposits and withdrawals, and deliver the features and functionality of the 59 jili Platform.
• Identity Verification and KYC Compliance: To verify your identity, age (21+), and eligibility as required by applicable Philippine gaming regulations and anti-money laundering laws.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct.
• Regulatory Compliance: To comply with our legal obligations under Philippine law, including reporting requirements under the Anti-Money Laundering Act (AMLA) and applicable PAGCOR regulations.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To implement and monitor responsible gaming tools, including deposit limits, self-exclusion, and session time reminders, and to identify players who may be at risk of problem gambling.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts) and, where you have consented, promotional communications about 59 jili offers and updates.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 59 jili Platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with our services.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 59 jili processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the 59 jili gaming services you have registered for).
• Legal Obligation: Processing is necessary to comply with our legal obligations under Philippine law, including KYC, AML, and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention, security monitoring, and platform improvement, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw your consent at any time by contacting our support team or updating your account preferences.

5. Sharing Your Information

59 jili does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your personal information with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Payment Service Providers: GCash, PayMaya/Maya, and Philippine banking partners, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist us in verifying your identity and age.
• Technology and Infrastructure Providers: Cloud hosting, data storage, and platform technology providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where required by a valid legal order, warrant, or subpoena, or where disclosure is necessary to prevent or investigate criminal activity.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to applicable professional confidentiality obligations.

All third parties with whom we share personal data are required to handle such data in accordance with applicable Philippine data privacy laws and our data processing requirements.

6. Cookies & Tracking Technologies

59 jili uses cookies and similar tracking technologies to enhance your experience on our Platform, analyze usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the operation of the Platform, including session management, authentication, and security features. These cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized information about how users interact with the Platform, helping us understand usage patterns and improve our services.
• Functional Cookies: Used to remember your preferences and settings (e.g., language, display preferences) to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 59 jili Platform. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

59 jili retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy our legal, regulatory, accounting, and reporting obligations.

Specifically:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the transaction to which they relate.
• Support Communications: Retained for a period of three (3) years from the date of the communication.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention requirements.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 59 jili will securely delete or anonymize such data.

8. Data Security

59 jili implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 59 jili Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls and authentication requirements limiting access to personal data to authorized personnel only.
• Regular security assessments, vulnerability testing, and monitoring of our systems for suspicious activity.
• Staff training on data privacy and security obligations.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 59 jili will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Philippine Data Privacy Act.

While we take all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your 59 jili login credentials and for any activity that occurs under your account.

9. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 59 jili:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you and information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our data privacy team at [email protected]. We will respond to your request within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.

10. Children's Privacy

The 59 jili Platform is strictly intended for individuals who are at least 21 years of age , as required under Philippine gaming regulations. 59 jili does not knowingly collect, use, or retain personal information from individuals under the age of 21.

If we become aware that we have inadvertently collected personal information from a person under 21 years of age, we will take immediate steps to delete such information and close the associated account. Any funds deposited by an underage user will be returned to the payment source, less any applicable processing fees, after verification.

If you believe that a minor has registered on the 59 jili Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

59 jili reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the revised Policy on this page with an updated effective date and, where appropriate, notify registered users via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 59 jili is protecting your personal information. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 59 jili, please contact our Data Privacy Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request – [Your Full Name]
• Response Time: Within 30 days of receipt, as required by the Philippine Data Privacy Act
• Support Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by 59 jili.